FAQ

How do I take care of my Sculpted Hair Extensions™?

 

SOLAR BEING™ Sculpted Hair Extensions are not treated like traditional hair extensions.

  • Do not submerge in water.

  • Spot clean only.

  • Keep away from high heat & open flames.

  • To dry, use a blow dryer on a low, cool setting.

These care steps will help maintain the sculpted shape and longevity of your extensions.

Our hair extensions are made to last. 

However, we highly recommend The Hair Sculpt Case™ to maintain your extensions with perfection.

Why do you not sculpt real hair?

SOLAR BEING™ Sculpted Hair Extensions are created with a different priority: preserving their sculpted shape, bounce-back, and sharing the art of natural hair sculpting.

  • Our extensions are not meant to be fully submerged in water, dyed if the process requires full immersion, or styled with heat.

  • Because of this, the qualities of human hair are not necessary for our designs.

  • Each pair is crafted in small batches, sculpted entirely by hand to ensure artistry, durability, and high quality.

What is the return policy?

  • All sales are final.

  • We do not accept returns once an order has shipped.

  • However, we will gladly replace items that arrive incorrect due to our error.

If you receive an incorrect item:

  1. Contact us within 7 days of delivery at contact@solarbeingla.com

  2. Include your order number and photos of the item received.

For color matching questions or concerns, email us at contact@solarbeingla.com and we’ll be happy to assist.

When will I get my order?

  • Our products are made through a pre-order process.

  • Orders can take up to 1 month to process before shipping.

  • Therefore we ask for atleast 2 months to create and ship your items. 

  • You will receive a tracking number via email as soon as your package is on the way.

Every piece is handmade with care and precision, and we appreciate your patience.

When is my Kickstarter pledge arriving?

Our Kickstarter rewards are our highest priority. If you have any questions about your reward or pledge, please reach out to us directly through Kickstarter.