Privacy Policy

Last updated: August 11, 2025

This Privacy Policy describes how Solar Being (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.solarbeingla.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions, and other information used for account security purposes.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies who support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services: To process your payments, fulfill your orders, send notifications about your account, arrange shipping, facilitate returns, and enhance your shopping experience.
Marketing and Advertising: To send promotional communications via email, text message, or postal mail, and to show advertisements tailored to your interests.
Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
Communicating with You and Service Improvement: To provide customer support and improve our Services.

Cookies

We use Cookies to operate and improve our Site, analyze user interactions, and tailor advertising. You may control or disable Cookies in your browser settings, but doing so may affect site functionality. For details about Shopify’s cookie usage, visit: https://www.shopify.com/legal/cookies.

How We Disclose Personal Information

We may share your information with:

Vendors and third parties performing services on our behalf (IT management, payment processing, shipping, customer support).
Business and marketing partners, including Shopify, for personalized advertising.
Our affiliates, for legitimate business purposes.
In connection with business transactions such as mergers or sales.

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

User Generated Content

Any product reviews or public content you submit through the Services will be public and viewable by others.

Third Party Websites and Links

Our Site may link to third-party websites. We are not responsible for the privacy or security practices of those sites.

Children's Data

We do not knowingly collect personal information from children under 16.

Security and Retention of Your Information

We use reasonable measures to protect your data, but no method is 100% secure. Data retention depends on business needs, legal obligations, and account activity.

Your Rights

Depending on your location, you may have rights to access, delete, correct, or restrict the processing of your personal information, opt out of sales or targeted advertising, and withdraw consent. Requests can be submitted via the contact details below.

Complaints

If you have complaints, contact us first using the details below. You may also have the right to contact your local data protection authority.

International Users

Your personal information may be processed outside your country, including in the United States. Where applicable, we use recognized safeguards for international transfers.