FAQ
Quick answers about current products, Sculpted Hair Pieces™, orders, and Kickstarter.
What is currently available in the Solar Being store?
Our current in-stock collection includes the Hair Sculpts For The Workplace 13 × 19 inch wall art print and our limited-edition Solar Being tees. Product availability can change as items sell out.
Are Sculpted Hair Pieces™ coming back?
Yes. Sculpting is currently paused, but the collection is intended to return. Join the waitlist or mailing list for restock announcements, limited releases, and early access. We are not posting a restock date until we have a production schedule we can confidently support.
What are Sculpted Hair Pieces™ made from?
They are sculpted from synthetic hair rather than human hair. The material supports the structure, shape retention, and wearable-art purpose of the designs.
How do I care for Sculpted Hair Pieces™?
- Do not submerge them in water.
- Spot clean only.
- Keep away from high heat and open flames.
- If drying is needed, use cool air only.
Handle each piece as wearable sculpture rather than as a traditional loose hair extension.
Why don’t you sculpt with human hair?
Our priority is preserving the sculpted form, structure, and bounce-back of each design. Because the pieces are not intended to be submerged, heat styled, or processed like traditional extensions, human hair is not necessary for the way our designs are made and worn.
What size is the Hair Sculpts For The Workplace poster?
The current wall art print is 13 × 19 inches and is available in multicolor and black-and-white versions while supplies last.
Do you ship internationally?
International shipping is available to supported destinations shown at checkout. Rates, delivery options, taxes, duties, or import fees can vary by destination.
What if I have a problem with my order?
Email contact@solarbeingla.com with your order number and a clear description of the issue. If the item arrived incorrect or damaged, include photos so we can review it.
Where can I find your return or shipping rules?
Please review the current Refund Policy and Shipping Policy linked in the footer. Those policies control if there is any difference between a general FAQ answer and the policy that applies to your order.
I backed the Kickstarter. Where should I look for updates?
Please visit our Kickstarter Update page for the latest store-posted status. For pledge-specific questions, contact us through Kickstarter so your message stays connected to your pledge information.
How can I contact Solar Being about wholesale, press, collaborations, or other business inquiries?
Use our Contact page or email contact@solarbeingla.com. Please include the name of your business or publication and a short description of the opportunity.